15 August 2025
When you stumble across a business’s website, what makes you stay? Is it the design? The colors? Maybe. But more often than not, it’s the value proposition — that snappy little sentence or two that tells you exactly why this company is worth your time.
If you're running a business, big or small, your value proposition is your north star. It’s that one-liner (okay, sometimes two) that makes your prospects nod and say, “Yep, that’s exactly what I need!”
But here's the kicker: most businesses get it wrong. They either try to be too clever, too vague, or they focus so much on themselves that they forget about the most important person in the room — the customer.
So, how do you craft a value proposition that doesn’t just sound good but actually converts? That’s exactly what we’re diving into.
- What you offer
- Who it’s for
- Why it’s better than the alternatives
Think of it like a promise. It answers the age-old question every visitor, lead, or customer is silently asking: “What’s in it for me?”
It’s the difference between someone saying, “Meh, next!” and “Tell me more!”
1. Clarity – No jargon, no buzzwords. Just clear, simple language.
2. Specificity – What EXACTLY do you do? Be as precise as possible.
3. Uniqueness – Why should anyone choose you over others?
4. Relevance – Does it speak directly to your target audience’s wants?
Let’s break these down a bit more.
Bad: We engineer performance-based solutions to revolutionize growth.
Ugh. What?
Good: We help small businesses grow online with easy-to-use digital marketing tools.
Now we’re talking.
Let’s say you sell eco-friendly cleaning products.
Bland: We offer quality cleaning products.
Better: We sell non-toxic, biodegradable cleaning products that are tough on dirt but safe for your family and pets.
See the difference?
This is where your unique selling proposition (USP) comes into play. Maybe it's your speed, maybe it's your price, maybe it's your killer customer service.
Tip: Ask yourself, “What do we do better than anyone else?”
So instead of saying, “We have the latest software,” say, “Save 10 hours per week with our smart automation software.”
Ask yourself:
- What are their biggest pain points?
- What do they care about?
- What worries them?
- What motivates them to make a purchase?
The more specific you get, the better. Create buyer personas. Name them if you have to (“Stressed-out Sarah,” “Budget-Conscious Bob”). It sounds silly, but it works.
Feature: Our app syncs with all your devices.
Benefit: Access your files anytime, from anywhere — even when your laptop dies mid-presentation.
Spot the difference? Benefits hit emotions. That’s what sells.
Now, ask: How can you be different and better?
Don’t copy — contrast.
Try different angles:
- Emotional appeal
- Data-driven proof
- Humor or cleverness
- Simplicity
And test them. A/B testing is your best friend here.
Trim it down. Get to the point. Use plain English. If a 12-year-old understands it, you’re golden.
- Slack: “Be more productive at work with less effort.” (Short, sweet, speaks to the dream of every employee.)
- Spotify: “Music for everyone.” (Simple, inclusive, universal.)
- Evernote: “Tame your work, organize your life.” (Appeals to people feeling overwhelmed.)
Notice anything? They're all benefit-focused and easy to grasp in seconds.
Wrong move. Your value prop should be front and center.
Use it:
- On your homepage
- On landing pages
- In email signatures
- In social media bios
- Even in conversations (your elevator pitch!)
Anywhere someone interacts with your brand, your value proposition should be lurking nearby, doing its job.
Example:
If you're a dog trainer in Dallas, maybe your value prop is:
“Effective, affordable dog training in Dallas — build a better bond with your furry best friend.”
Bingo. Keyword in there? Check. Useful to the reader? Double check.
Examples:
- “Start your free trial.”
- “Book a demo today.”
- “Get your quote now.”
Keep it action-oriented and aligned with your value proposition.
Revisit it regularly. Has your audience changed? Has your product evolved? Are competitors doing something new?
Test new versions, poll your audience, tweak the language.
Fun fact: Big-name brands like Airbnb, Dropbox, and HubSpot have all changed their value propositions over time. You should, too.
Remember: you're not just selling a product or service. You're selling a solution, an experience, a better version of life with your offering in it.
So, next time someone asks, “What does your business do?” don’t just tell them. Show them the value. Make them feel it.
And if you do it right? They'll not only listen — they'll buy.
all images in this post were generated using AI tools
Category:
Business DevelopmentAuthor:
Ian Stone