February 5, 2025 - 10:25

In a significant move for Serco, Mark Hitch has been appointed as the new Vice President of Citizen Services Business Development. With a wealth of experience in the public sector and a strong background in business development, Hitch is expected to play a crucial role in advancing Serco's mission to enhance citizen services.
Hitch's career has been marked by a commitment to improving service delivery and fostering innovation within government operations. His strategic vision and leadership skills are anticipated to drive growth and expand Serco's capabilities in providing essential services to government clients.
In his new role, Hitch will oversee the development of strategies aimed at enhancing the company's offerings in citizen services, ensuring that they meet the evolving needs of communities. His appointment comes at a pivotal time as organizations increasingly focus on leveraging technology to improve service efficiency and accessibility for citizens.
Hitch's leadership is expected to contribute significantly to Serco's objectives and its continued success in the competitive landscape of public service solutions.
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