April 20, 2025 - 04:53
American Express CEO Stephen Squeri revealed on Thursday that the company's Gen Z and millennial cardholders are exhibiting impressive financial behavior, defying broader industry trends. According to Squeri, these younger customers have demonstrated higher FICO scores compared to their peers in other demographics. This positive financial standing is coupled with a notably lower delinquency rate, suggesting that these younger consumers are managing their credit responsibly.
Squeri emphasized that this trend reflects a shift in the financial habits of younger generations, who are increasingly prioritizing credit health and financial literacy. The company has been focusing on attracting and retaining these younger customers by offering tailored services and benefits that resonate with their unique needs and lifestyles. As a result, American Express is not only securing a loyal customer base but also setting a benchmark for responsible credit usage among younger consumers. This trend could have significant implications for the future of credit card companies as they adapt to the preferences of a new generation.
