Shopify Experiences Checkout Issues on Cyber Monday

December 1, 2025 - 22:52

Some merchants that utilize Shopify's platform for online sales faced significant challenges during Cyber Monday, as the company reported outages affecting checkout services for various businesses. This disruption came at one of the busiest shopping times of the year, leaving many retailers scrambling to address the situation while customers attempted to complete their purchases.

The outage reportedly impacted a range of merchants, leading to frustration for both business owners and shoppers. Customers expressed their dissatisfaction on social media, highlighting the inconvenience of being unable to finalize transactions. The timing of the outage was particularly unfortunate, as many businesses rely heavily on Cyber Monday sales to boost their year-end revenue.

Shopify acknowledged the issue and worked to resolve the technical difficulties as quickly as possible. The company reassured its users that they were actively addressing the problems to minimize the impact on sales. As the situation unfolds, many merchants are hopeful for a swift resolution to ensure a seamless shopping experience for their customers.